TrueNCOA has recently made changes to the file update process to make it smarter and more efficient
Consumers submit change of address forms to the USPS voluntarily. As a result, some individuals submit a change of address form without providing a forwarding address.
Records that are identified as having a move with no forwarding address will return a single line in your export results with a record_type of "H" indicating the address is historical and a match_flag value of "F", "G", or "K" indicating that this is a move with no forwarding address.
In order to better identify any potential changes to these records, we have improved our file update process. As a result of these changes, "Move, no forwarding" records may continue to be returned in your update file export. We do this because consumers can put in a change of address days, months, even years after they initially indicated a move with no forwarding address. We need to include those records each week to attempt to find any new moves.
These H records may be returned in each update until the move information has been removed from the USPS move database or a move address has been returned. This change will make our update process smarter and more efficient and as always is free of charge with your 95 day free update period.
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For fully automated hands-off data updates try TrueGiver's CRM Data Hygiene and Enhancement Services.