Deceased (DEC) The return code Deceased (DEC) is used only when it is known that the addressee is deceased and…
Check out this week’s new features and improvements including improved error handling within the UI, export template types displayed in the file export table, UI theming, export delimiter options and more.
Attempted Not Known (ANK) The return code Attempted Not Known (ANK) indicates that a delivery was attempted, but the recipient…
Limited Holiday Support Hours – 2024 During the dates below, phone and chat support will not be available. All support requests…
We are often asked “Why do I receive returned mail?”. Mail can be returned by the USPS and marked “Not…
CASS Certification Before processing your NCOA update, TrueNCOA must first verify, validate, and perform hygiene on your input records with USPS address…
USPS Address Validation Before processing your NCOA update, TrueNCOA must first perform USPS address verification, validation, and hygiene on your input records…
Limited Holiday Support Hours:
Phone and chat support will not be available July 3 – July 4. All support requests will be handled via email only – [email protected].
What is NCOA? NCOA (National Change of Address) or NCOALink is a data set containing approximately 160 million permanent change-of-address records filed…
TrueNCOA Rate & Update Changes – Effective 5/1/2023. TrueNCOA’s rates and free update option will be changing. Click to learn more.