Which CRM Provider Has The Best NCOA Support?

Each month we process hundreds of files from CRM providers and their customers, and always get asked how much CRMs charge for NCOA so we put together a CRM NCOA Report Card.  We also spend a lot of time on the phone discussing how to export, process, and import the data back into CRMs since none have NCOA integrated directly into their product.  We are attempting to work with them all, but it takes a lot of work on behalf of the CRMs to modify their systems, write the integration code, and manage the update process so that your data is the best it can be.

Let us know if there's a CRM provider not listed and we'll be sure to bug them!

The following information was collected from the web and is included here so that customers can make a purchasing decision with the best available information. If you are a CRM provider and would like us to update your product information, please contact support@truencoa.com.


What do the grades mean?

  • A - CRM provides integrated NCOA services, transparent pricing, and automatic weekly update notifications
  • B - CRM manages NCOA update services, transparent pricing, and weekly update notifications
  • C - CRM manages NCOA updates, has some published pricing, but no weekly update notifications
  • D - CRM has no NCOA process, no published pricing, and no weekly update notifications!

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CRM NCOA Report Card

CRM Name
CASS
DPV
18-Month
48-Month
Vacancies
Residential Delivery
Updates
Price
Grade
Abila Fundraising 50 x x x Separate pricing n/a n/a None $1,799 (fewer than 50k records) C
Akubo CRM n/a n/a n/a n/a n/a n/a None n/a D
BasicFunder Premier n/a n/a n/a n/a n/a n/a None n/a D
Blackbaud Sphere n/a n/a n/a n/a n/a n/a None n/a D
Bloomerang x x x x x x None $425 (fewer than 50k records) C
Causeview n/a n/a n/a n/a n/a n/a None n/a D
CiviCRM n/a n/a n/a n/a n/a n/a None n/a D
ClearView CRM n/a n/a n/a n/a n/a n/a None n/a D
DONATION n/a n/a n/a n/a n/a n/a None n/a D
Donor Tools n/a n/a n/a n/a n/a n/a None n/a D
DonorCommunity n/a n/a n/a n/a n/a n/a None n/a D
DonorPerfect x x x n/a n/a n/a None $295 (fewer than 50k records) C
DonorSnap n/a n/a n/a n/a n/a n/a None n/a D
@EASE n/a n/a n/a n/a n/a n/a None n/a D
eTapestry x x x n/a n/a n/a None Included with monthly subscription fee. Frequency dependent on subscription level. C
Exceed Beyond n/a n/a n/a n/a n/a n/a None n/a D
Exceed! Premier n/a n/a n/a n/a n/a n/a None n/a D
FastFund Online n/a n/a n/a n/a n/a n/a None n/a D
Fundly CRM n/a n/a n/a n/a n/a n/a None n/a D
FundRaiser Select x x x x n/a n/a None n/a D
imodules n/a n/a n/a n/a n/a n/a None n/a D
Kindful x x x n/a n/a n/a None $475 (fewer than 25k records w/subscription) - $950 (fewer than 25k records/one time) C
Little Green Light x x x x n/a n/a None $150 C
Luminate CRM n/a n/a n/a n/a n/a n/a None n/a D
MatchMaker Fundraising Software n/a n/a n/a n/a n/a n/a None n/a D
NeonCRM x x x x x x None $350 (fewer than 25 k records) C
Nonprofit Manager n/a n/a n/a n/a n/a n/a None n/a D
Nonprofit Success Pack n/a n/a n/a n/a n/a n/a None n/a D
NPOconnect n/a n/a n/a n/a n/a n/a None n/a D
Panorama n/a n/a n/a n/a n/a n/a None n/a D
ProsperWorks x x x x n/a n/a none n/a D
ResultsPlus x x x n/a n/a n/a None n/a D
ROI Solutions n/a n/a n/a n/a n/a n/a None n/a D
Salsa CRM x x x n/a n/a n/a None n/a D
Sumac n/a n/a n/a n/a n/a n/a None n/a D
Sustain Fundraising Management x x x n/a n/a n/a None n/a D
Talisma Fundraising Online n/a n/a n/a n/a n/a n/a None n/a D
Tessitura Network n/a n/a n/a n/a n/a n/a None n/a D
The Raiser's Edge NXT x x x x n/a n/a None n/a D
Total Community Manager n/a n/a n/a n/a n/a n/a None n/a D
Total Info x x x n/a n/a n/a None $.02 per record through partnership with WealthEngine C
Virtuous x x x x n/a n/a None n/a D
Wild Apricot n/a n/a n/a n/a n/a n/a n/a n/a D

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