How will I know when my file has completed processing?

When your file has completed NCOA processing, you will be notified two different ways - through a in-app notification and through an email.

At the top of your file page, a notification stating that your file has completed will appear.

File Completed Processing Notification

In addition, you will receive an email from TrueNCOA notifying you that your file has completed.

File Completed Processing Email Notification

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